Cookie Policy
Last updated: January 18, 2025
Cookie Notice: This cookie policy is provided as a template. Please consult with qualified legal counsel to ensure compliance with applicable cookie and privacy laws in your jurisdiction.
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our Claims Calculator platform. They help us provide you with a better experience by remembering your preferences and improving our service functionality.
2. How We Use Cookies
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Analyze how our platform is used
- Improve our AI analysis and user experience
- Provide security and fraud protection
- Deliver relevant content and features
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for our platform to function properly. They enable core features like security, authentication, and basic functionality.
Examples:
- Session cookies: Keep you logged in during your visit
- Security cookies: Protect against unauthorized access
- Load balancing: Distribute traffic across our servers
- CSRF protection: Prevent cross-site request forgery
3.2 Functional Cookies
These cookies enhance your experience by remembering your choices and preferences.
Examples:
- Theme preferences: Remember your dark/light mode choice
- Language settings: Store your language preference
- Upload preferences: Remember your analysis settings
- Dashboard layout: Save your customized dashboard view
3.3 Analytics Cookies
We use these cookies to understand how users interact with our platform and improve our services.
Examples:
- Usage analytics: Track which features are most popular
- Performance monitoring: Identify slow-loading pages
- Error tracking: Help us fix bugs and improve stability
- Conversion tracking: Understand user journey and success rates
3.4 Marketing Cookies
These cookies help us deliver relevant content and measure the effectiveness of our marketing efforts.
Examples:
- Campaign tracking: Measure advertising effectiveness
- Personalization: Show relevant content based on interests
- Remarketing: Display relevant ads on other websites
- Social media integration: Enable sharing and social features
4. Third-Party Cookies
We may use third-party services that set their own cookies. These partners have their own privacy policies governing their use of cookies:
4.1 Analytics Services
- Google Analytics: Website usage analytics and insights
- Mixpanel: User behavior and feature usage tracking
- Hotjar: User session recordings and heatmaps
4.2 Infrastructure Services
- Supabase: Authentication and database services
- Vercel: Hosting and performance optimization
- Cloudflare: Content delivery and security
4.3 Support and Communication
- Intercom: Customer support chat widget
- SendGrid: Email delivery and tracking
- Stripe: Payment processing (premium features)
5. Cookie Duration
We use different types of cookies based on how long they last:
5.1 Session Cookies
These are temporary cookies that expire when you close your browser. They're used for essential functions like keeping you logged in during your visit.
5.2 Persistent Cookies
These cookies remain on your device for a specified period or until you delete them. Duration varies based on purpose:
- Authentication: Up to 30 days
- Preferences: Up to 1 year
- Analytics: Up to 2 years
- Marketing: Up to 1 year
6. Managing Your Cookie Preferences
6.1 Browser Controls
Most browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Block third-party cookies only
- Delete existing cookies
- Receive notifications before cookies are set
6.2 Platform Settings
You can manage certain cookie preferences directly in your Claims Calculator account:
- Go to Account Settings > Privacy Preferences
- Toggle analytics and marketing cookies on/off
- Manage communication preferences
- Control data sharing settings
6.3 Impact of Disabling Cookies
Please note that disabling certain cookies may affect your experience:
- Strictly necessary cookies: Platform may not function properly
- Functional cookies: You'll need to reset preferences each visit
- Analytics cookies: We can't improve our service based on usage
- Marketing cookies: You may see less relevant content
7. Mobile Apps and Similar Technologies
If we develop mobile applications, we may use similar technologies like:
- Local storage and cached data
- Device identifiers and advertising IDs
- Push notification tokens
- App usage analytics
8. International Considerations
Cookie laws vary by jurisdiction. We comply with applicable regulations including:
- GDPR (EU): Consent required for non-essential cookies
- CCPA (California): Right to opt-out of data sale
- PECR (UK): Electronic communications privacy rules
- Other regional laws: As applicable to our users
9. Updates to This Policy
We may update this cookie policy from time to time to reflect changes in:
- Our use of cookies and tracking technologies
- Applicable laws and regulations
- Third-party services we use
- User feedback and best practices
We'll notify you of significant changes through our platform or via email.
10. Contact Us
If you have questions about our use of cookies or this policy, contact us:
- Email: privacy@claimscalculator.com
- Subject line: “Cookie Policy Inquiry”
- Privacy page: Visit our privacy center for more information
11. Additional Resources
Learn more about cookies and privacy:
- AllAboutCookies.org: Independent cookie information
- Your browser help: Check your browser's privacy settings
- Our Privacy Policy: Comprehensive data protection information
- Our Terms of Service: Complete platform usage terms
Effective Date: This Cookie Policy is effective as of January 18, 2025.
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